A "Nick Burns" moment...

If you've ever seen the "Nick Burns, Your Company's Computer Guy" sketches on Saturday Night Live, that's what I'm talking about. There are a lot of times when I want to respond to a computer question with, "Are you serious?" I realize that lots of people are intimiated by computers, or forget things, etc., but today when someone held up a blank CD-ROM and asked, "How do I use this?" I didn't know what to say. "Do I have to format it or something first?" This coming from a person who works in an office every day, and has for years. And spends all day in front of a computer. Yikes.